Exciting F&B opportunity at a Japanese restaurant in the heart of Christchurch!

Bar Yoku requires a permanent Food & Beverage Server. The primary fuction is to take food & beverage orders accurately and completely. Efficiently serve food and beverages to customers and attend customers' needs. Process payments, if required. Ensure, under the guidance of the Maitre D', that a high and correct standard of service is maintained. 

Duties and Responsibilities 

  • Take F&B orders, serve orders, answer questions and attend customer requests. 
  • Maintain an up-to-day working knowledge of all menu items and daily specials. 
  • Use sales techniques to up-sell or add-on sell on menu items.
  • Maintain a high standard of table service, using established food handling and serving techniques.
  • Ensure that customers receive efficient and courteous service at all times.
  •  Have a good knowledge of local and international food and beverage.
  • Carry out any requests by the Maitre D', Restaurant Manager/ Supervisor.
  • Work with bartenders to fill beverage orders. 
  • Work with kitchen staff to process and expedite food orders. 
  • Ensure the restaurant is kept clean and tidy.
  • Maintain and keep clean restaurant equipment, tables, crockery, cutlery and utensils.
  • Ensure all food, beverage and non-consumables are accounted for and charged for.
  • Follow establishment policies - particularly in regards to wastage, breakage and personal grooming.
  • Ensure that all property is handled with due care.
  • Be fully conversant with establishment standards, operations and services and carry out duties to these standards.
  • Deal with customer complaints, queries with authority, or refer to supervisor.
  • Attend to all customer queries and requests courteously and efficiently and to establishment standards.
  • If requested, inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Follow set policies to maintain standards for health & safety at work in all restaurant service areas.
  • Inform the designated management if any hazards are identified that may affect work conditions.
  • Maintain good working relationships with fellow staff and manager.
  • Maintain positive relationship between kitchen and front of house staff.
  • Attend staff meetings.

Required Experience: minimum 2 years working in a similar role.  Front-of-house experience is essential.  POS literate.  Basic numeracy for handling payments/orders. Ability to multi-task and prioritize under pressure. Basic Japanese food and beverage knowledge (e.g. menu items, allergens, pronunciation, cultural serving etiquette).

Hours of Work: 30 hours minimum per week

Location of Work: Bar Yoku and Imōto - 20 Welles Street, Christchurch Central 8011 

 

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