REPORTS TO – Store Manager
Pizza Hut is a popular food chain in New Zealand. We are looking for a Shift Manager/Duty Manager in our Grey Lynn Pizza Hut store. Join our team and become part of a fast-paced, customer-focused environment.


Preference will be given to candidates who are already in New Zealand and with relevant work experience.
Full on-the-job training will be provided. Ideal candidates should have at least one-year of relevant work experience in the fast-food industry or Quick Service Restaurant (QSR) or a relevant qualification at level of level 3 or above. This is a full-time permanent position Minimum working hours of 40 per week. Wage rate will range between $25 to $30 per hour depending on prior experience and/or qualification.


Key Responsibilities include, by not limited to:
• Inventory and Stock Management:

  • Inspect ingredient levels, identify shortages, and report to the Store Manager.
  • Place accurate orders to maintain optimum stock levels and ensure proper stock rotation.
  • Check weekly deliveries for accuracy and claim credits for any shortages.

• Quality Assurance and Standards:

  • Maintain product and service quality as per brand standards, including food delivery
    standards.
  • Assist the Store Manager in ensuring compliance with food safety, health & safety, and brand standards to pass internal audits.

• Customer Service:

  • Ensure customer service standards are met by responding to inquiries and resolving
    complaints effectively.

• Team Supervision and Training:

  • Train, evaluate, and manage staff performance within your shift.
  • Resolve staff grievances and maintain a productive team environment within your shift.

• Operational Management:

  • Handle daily cash reconciliations and oversee opening/closing procedures during your shift.
  • Manage equipment repairs and maintenance as needed.

• Promotions and Sales:

  • Actively promote in-store offers, advertisements, and promotions to customers.

• Hands-On Support:

  •  Prepare food items alongside store staff, including dough preparation, pizza making, and cutting.
  • Serve pizzas to customers with a smile, handle transactions, and assist with delivery tasks if required.


Eligibility Criteria:
● Relevant Level-3 Qualification or at least 1 year of relevant Industry experience in a similar role.
● A valid full driver's license.
● Available to work during weekends, late nights and can be on-call when required.
● Good Communication Skills.
● Happy to undergo an alcohol and drug test and Ministry of Justice Check.

● Previous Food Handling experience preferred.
● Good computer skills, including POS handling experience.


Any successful candidates requiring assistance with work visas must meet Immigration New Zealand requirements of a relevant qualification at Level 4 or relevant 2 years of work experience, along with confirmation of their English language at a proficient level.


Apply online and please provide a cover letter, CV, confirmation of prior work experience, qualifications and details of any references, at the time of applying. Only shortlisted candidates will be contacted.

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