At Fast Fix Panel and Paints Limited, We are currently seeking an experienced Customer Service Manager who has an interest in developing a career in New Zealand. You will be required to work at the workshop with option of onsite parking.
The Role will include the following duties
Tasks Include:
- developing and reviewing policies, programs and procedures
concerning customer relations and goods and services provided - ensuring operational efficiency within company
- providing direction and feedback to team members and assisting
with recruitment process - managing, motivating and developing staff to provide customer service too with rest of the job duties for great experiance
- planning and implementing after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided
- liaising with other Stake holder like organisational units, service agents and
customers to identify and respond to customer expectations in timely manner
Benefits:
- Guaranteed minimum 30 hours of work
- On-going training and development
- Wage between $37.50 - $39.00 depending on work experience
- Fun, energetic team environment and a brand to work with
We love our work and looking for someone who can value what we do and focus to grow the business.