We are seeking an experienced and results-driven General Manager to oversee and optimise daily operations at one of our flagship petrol station in Auckland.

Key Responsibilities:

  • Manage day-to-day operations of the petrol station, including fuel sales, forecourt activity, shop sales, and compliance with health and safety protocols.
  • Supervise and lead a team of staff, including shift supervisors, forecourt attendants, and shop assistants.
  • Drive store and fuel sales through effective inventory management, merchandising, and customer engagement.
  • Monitor fuel deliveries, handle stock control, and manage fuel reconciliation and shrinkage.
  • Ensure compliance with environmental and regulatory obligations specific to hazardous substances and petroleum handling.
  • Handle customer service issues, maintain site cleanliness and safety, and respond to operational incidents effectively.
  • Prepare and manage budgets, financial reports, and staffing schedules.
  • Develop and implement strategic plans to increase efficiency and profitability.

Required Qualifications and Experience:

  • Master’s degree in Business Administration, Management, Supply Chain, or a related field is mandatory.
  • Minimum of 5 years’ experience in retail management, including at least 3 years in fuel station or similar operations.
  • Demonstrated leadership in managing multi-functional teams within a high-volume, compliance-heavy environment.
  • Strong working knowledge of POS systems, stock control, and cash handling procedures.
  • Proven track record of achieving financial and operational KPIs.

 

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