Pizza Hut is a popular food chain in New Zealand. There are two(2) stores under this business Viz. Pizza Hut, Glen Eden and Pizza Hut, Kelston located in Glen Eden suburb, Auckland, New Zealand (both stores are located within a 15-minute walk of each other). We are currently looking for three(3) Duty Managers in these busy Pizza Hut stores. Join our team and become part of a fast-paced, customer-focused environment. Preference will be given to candidates who are already in New Zealand and with relevant work experience. Full on-the-job training will be provided.

Key Responsibilities:

Inventory and Stock Management:

  • Inspect ingredient levels, identify shortages, and report to the Store Manager.
  • Place accurate orders to maintain optimum stock levels and ensure proper stock rotation.
  • Check weekly deliveries for accuracy and claim credits for any shortages.

Quality Assurance and Standards:

  • Maintain product and service quality as per brand standards, including food delivery standards.
  • Assist the Store Manager in ensuring compliance with food safety, health & safety, and brand standards to pass internal audits.

Customer Service:

  • Ensure customer service standards are met by responding to inquiries and resolving complaints effectively.

Team Supervision and Training:

  • Train, evaluate, and manage staff performance.
  • Resolve staff grievances and maintain a productive team environment.

Operational Management:

  • Handle daily cash reconciliations and oversee opening/closing procedures.
  • Manage equipment repairs and maintenance as needed.

Promotions and Sales:

  • Actively promote in-store offers, advertisements, and promotions to customers.

Hands-On Support:

  • Prepare food items alongside store staff, including dough preparation, pizza making, and cutting.
  • Serve pizzas to customers with a smile, handle transactions, and assist with delivery tasks if required.

 

Eligibility Criteria:

Mandatory Requirements:

  • Relevant Level-3 Qualification  or at least 1 year of relevant Industry experience in a similar role
  • A valid driver's license
  • Available to work during weekends, late nights and can be on-call when required
  • Good Communication Skills
  • Happy to undergo a drug test and Ministry of Justice Check

Optional:

  • Previous Food Handling experience
  • Good computer skills, including POS handling experience
  • Currently living in New Zealand is preferable
 
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