This is a full-time temporary role that has the potential to go permanent for a bubbly Administrator who has a strong background in Customer Service as this is a front-facing role.

You will need to be reliable and have excellent attendance and attention to detail.  This role is based in Grafton and you will work with one other Administrator. 

They are needing someone to start ASAP!

The role: 

The purpose of this role is to administer and oversee day-to-day service delivery requirements ranging from end-user requests for undertaking individual access control requests, issuing Staff and Contractor ID cards, assist the Security Coordinator with the development and implementation of effective standards and policies. This role will also provide administrative support to the Security Management Team.

Some of your key duties will include:

  • Carrying out day to day access requests for new staff, existing staff, Contractors, and Partner Organisations
  • Issuing ID cards to new staff, contractors and partner organisations
  • Providing immediate support to existing staff who may experience access issues with their current cards
  • Provide quality and professional customer service experience focusing on exceeding expectations
  • Provide administrative support
  • Compliance with safe systems of work, health & safety

To be successful in this role you should demonstrate 

  • Excellent standard of numeracy and literacy
  • Demonstrates conflict resolution and relationship building skills
  • Demonstrates cultural competence and an understanding of cultural differences when dealing with customers and colleagues
  • Previous administration/customer service experience

This is an exciting opportunity to be part of an organisation with a fantastic culture. To find out more, please apply now! 

Apply Now
Save