The Assistant Manager plays a crucial role in the smooth operation of a restaurant, and must be capable of managing staff, inventory, finances, and customer service in a fast-paced and dynamic environment.

  • Assisting the Manager in managing the work and business to run smoothly.
  • Providing excellent customer service and addressing complaints.
  • Support the manager with planning of menus for the business.
  • Coordinating with the kitchen staff to ensure timely and accurate preparation of meals.
  • Assist in managing the business records as per the requirements.
  • Assist in inventory and stock management.
  • Manage stock level, ordering and recording.
  • Developing and maintaining positive relationships with suppliers and vendors.
  • Able to organize the functions as assigned by the Manager.
  • Assist in integrating all promotional tools with strong communication and marketing strategies.
  • Assist in maintaining the accounts of the restaurant expenses and ensure all the expenses are within the budget.
  • Cash handling and following the company procedures.
  • To take reservations for dining in, greet customers and assist in taking orders.
  • Assist in maintaining and enforcing restaurant rules, policies and all regulations.
  • Assist with planning and preparing work schedules and assigning duties to the stuffs.
  • Support with the hiring and supervision of staff.
  • Training and monitoring staff performance in conjunction with the Manager.
  • Training and developing new and existing staff members
  • Support with financial aspects for the business.
  • Assist in enforcing sanitary practices for food handling and general cleanliness.
  • Assist in liaising with city council to get required certifications and approvals.
  • Support to ensure food safety and hygiene standard.
  • Ensuring cleanliness and sanitation of the restaurant.
  • Ensuring that customers receive prompt service.
  • Keeping up to date with industry trends and developments.
  • Ensuring compliance with relevant regulations and laws.
  • During your shift able to do all the tasks of Manager.

 

The successful applicant for the position must have:-

  • Diploma relevant qualification or 3  year work experience in supervisory position.
  • Additional work experience in any position in food outlet will be an advantage.
  • Good knowledge of ethnic food and spices will be an advantage.
  • Able to work on weekends, public holidays and split shifts.
  • Able to work independently.
  • A passion for hospitality and a willingness to contribute to the team’s success.

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