Hamilton Childcare Ltd is a premier early childhood education provider specialising in the care and development of children aged 0-5. We are looking for an ICT Support Technician to join our team. This is a full-time, permanent role with 30 working hours per week from Monday to Friday. The working location is in Auckland, and travel to Hamilton is required from time to time. We offer an hourly rate of $34.00.

 

 

Some role responsibilities would include:

·            Respond to staff inquiries regarding software, hardware, and network problems. 

·            Diagnose and resolve issues with computers, printers and other peripherals and determine software and hardware requirements. 

·            Repair or replace faulty equipment (e.g., terminals, printers). 

·            Install, configure, and update appropriate software. 

·            Ensure efficient use of applications and equipment across all preschools. 

·            Set up and maintain computer networks, including Wi-Fi and wired connections. 

·            Design, update, and maintain preschool websites. 

·            Monitor network security and performance, implementing upgrades as needed. 

·            Conduct regular checks on ICT equipment to minimize disruptions. 

·            Maintain an inventory of hardware and software licenses. 

 

Preferred Skills and Experience:

·         Must have a Diploma or higher qualification in IT, Computer Science, or related field, OR

·         Have at least three years of relevant work experience

·         Proficiency in Windows/macOS, Microsoft 365, and basic networking

·         Knowledge of troubleshooting hardware/software issues

·         Patience and clear communication to assist non-technical staff

·         Ability to work across multiple locations and prioritize tasks

 

If you think this role sounds like you, please use this platform to apply and submit your CV (PDF) and Cover Letter (PDF).