Looking for a lifestyle change? Join Archway Motel Wanaka in the stunning town of Wanaka, New Zealand!
We’ve recently expanded to 27 rooms and are now seeking a capable and proactive Full-time Assistant Motel Manager to join our team. You'll help oversee daily operations and ensure our guests enjoy an exceptional stay.
Key responsibilities include:
· directing and overseeing reservation, reception, room service and housekeeping staff and activities
· supervising security arrangements, garden and property maintenance
· Assessing and reviewing customer satisfaction
· Delivering outstanding customer service to create a welcoming, home-away-from-home atmosphere
· overseeing accounting and purchasing activities
· Handling administrative tasks
· Assisting the director in setting up the shift schedules for staff and arranging their routine
· Assisting the director in recruiting staff if needed
· ensuring compliance with occupational health and safety regulations
· may provide guests with local tourism information, and arrange tours and transportation
We’re looking for someone with the following skills and experience:
· Ability to independently manage daily operations
· Strong administrative and organisational skills
· Familiarity with reservation systems, OTA platforms, and Microsoft Office
· At least 2 years of experience in the hospitality industry
· Excellent communication skills (additional languages a plus)
· Well-presented with a strong service mindset