We are looking for 3x Warehouse and Customer Service Assistants to join our team, here in Christchurch. We offer a competitive salary, between 25.00 - 30.00 an hour, depending on expeirence, and offer a minimum of 30 hours of work a week. 

You be tasked with: 

Customer Service & Order Support

  • Respond to customer emails and messages, addressing product-related questions, order updates, and general inquiries.
  • Provide pre-sales support, including checking product availability and offering guidance on product use via manuals and user guides.
  • Deliver post-sales support such as order tracking, handling returns/exchanges, and basic troubleshooting.
  • Accurately issue invoices and process payments.
  • Identify and escalate unresolved or complex issues to appropriate departments.
  • Coordinate order dispatch and delivery with logistics and courier teams.

Warehouse & Logistics Operations

  • receiving incoming goods, checking for damage and for discrepancies between goods and invoices
  • unloading vehicles, opening packages and removing contents
  • operating computers to obtain details of location and quantity of items in stock
  • labelling goods with details of storage location
  • packing and weighing goods and sealing boxes
  • operating machines to lift, place and remove goods on high levels
  • operating specialised equipment, such as manually and electronically guided order pickers, and checking goods off picking list
  • assisting with regular stocktakes
  • may use materials handling equipment, such as hydraulic pallet lifters and hand trucks, to move goods

Please note: Some heavy lifting is required - up to 25 kgs needs to be lifted at a time regularly. 

 

The successful applicants should be: 

  • Those with high physical fitness and energy. This position requires employees to be on their feet during their shifts, and heavy lifting will be required.
  • Positive and can-do attitude and ability to do tasks within the given time.
  • Reliable and Punctual.
  • Ability to work under time pressure and meet required targets.
  • Ability to carry out orders and follow instructions.
  • Concise and articulate individual who can communicate with a diverse range of people.
  • A forklift license is an added advantage.

 

We offer a competitive salary, as well as ongoing training and professional development opportunities. To apply, please submit your CV and a cover letter outlining your relevant experience and qualifications. We look forward to reviewing your application and welcoming you to our team!

 

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