Seeking an experienced Operations Manager to oversee the daily operations of a diverse property portfolio. Key responsibilities include team leadership, property maintenance, financial management, tenant relations, and compliance with industry regulations. Ideal candidates will have a bachelor’s degree, strong leadership, financial, and analytical skills, and proficiency in property management software. This role involves strategic planning, reporting, and occasional travel. Excellent communication and problem-solving abilities are essential for success in this dynamic position.

Manager, Operations for a property management company is responsible for overseeing the day-to-day operations of a portfolio of properties, including property management, maintenance, and tenant relations. This role involves managing teams, implementing efficient processes, and ensuring compliance with industry regulations. 

Key Responsibilities:

· People Management:

Interviewing, hiring, training, and supervising property management staff, including building managers, maintenance personnel, and other relevant roles. 

· Property Operations:

Oversee the day-to-day operations of assigned properties, ensuring they are well-maintained and compliant with regulations. 

· Financial Management:

Manage property budgets, monitor expenses, and ensure financial goals are met. 

· Tenant Relations:

Address tenant concerns, resolve issues, and ensure a positive tenant experience. 

· Maintenance and Repairs:

Coordinate maintenance and repair activities, oversee contractors, and ensure timely repairs are completed. 

· Compliance:

Ensure all aspects of property operations comply with local and federal laws and regulations. 

· Marketing and Leasing:

Oversee marketing efforts, property tours, and leasing processes to attract and retain tenants. 

· Reporting and Analysis:

Prepare reports on property performance, financial metrics, and operational efficiency. 

· Strategic Planning:

Contribute to the development and implementation of operational strategies and policies. 

Key Skills and Qualifications:

· Education: Bachelor’s degree in business or related field

· Leadership and Management: Proven ability to lead and manage a team effectively. 

· Financial Acumen: Strong understanding of property budgets, financial reporting, and financial analysis. 

· Communication and Interpersonal Skills: Excellent communication, negotiation, and interpersonal skills to interact with tenants, property owners, and contractors. 

· Problem-Solving and Decision-Making: Ability to identify problems, develop solutions, and make sound decisions. 

· Organizational and Time Management: Strong organizational and time management skills       to effectively manage multiple tasks and priorities. 

· Technical Skills: Proficiency in relevant property management software and systems. 

· Exceptional Analytical Skills: Ability to analyze financial data and identify trends. Proficient        in Excel and Reporting

· Compliance Knowledge: Understanding of local, state, and federal laws and regulations related to property management. 

Additional Information:

· This role may require occasional travel to different property locations. 

· The specific responsibilities and requirements may vary depending on the size and scope of the property management company and the specific properties being managed. 

 

 

 

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