Hynds is a family-oriented business with core values around hard and has developed into a market leader. We value our staff highly and you would become part of the family from the outset.

 

Location: Nelson

Days and hours: Minimum 45 hours per week

This is a key internal sales role, delivering the customer service requirements for Hynds and ensuring customer needs are met.

Key Responsibilities

  • Internal point of contact for customers contacting Hynds in person, by phone or via email.
  • You will establish customer needs and work with the wider team to ensure these needs are met.
  • Processing orders, answering product enquiries and dealing with other customer requests as required.
  • Collaborate with the Sales team to generate quotes for customers, primarily using a list or schedule of products provided by the customer to prepare an accurate commercial quote
  • Ascertain other customers’ needs (timing, terms, special requirements), and work with Supply Chain and engage with external and internal suppliers to put together a package that meets all of the customer requirements.
  • Communicate with manufacturing and logistics about the delivery plan and any issues during the fulfilment phase.

Key Requirements

  • Minimum 2 years’ experience in an Internal Sales role
  • Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.
  • Flexible, reliable and customer focused. Communicates effectively with the wider team and operates in a professional, respectful and supportive manner.
  • Good range of product and application knowledge is important, as is an understanding of how products work together to form
  • Can demonstrate business acumen and speak in clear business language. Is business smart and understands the key levers that drive business performance.

You must:

  • Have at least 2 contactable references
  • Ability to pass a pre-employment alcohol and drug screen test
  • Return a clear or satisfactory police report

One permanent vacancy based at our Nelson Branch with a minimum of 45 hours per week. This position provides a competitive remuneration package with a salary range of $65,520 - $74,880, and health insurance.

Applications close 6 June 2025

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