New Fortuna Restaurant is Wellington’s premier destination for Chinese cuisine. Owned by SATAY KINGDOM LIMITED, we pride ourselves on outstanding service, high-quality ingredients, and a vibrant dining experience.
We are seeking an experience Restaurant Manager to join our team. This is a permenent role with a minimum of 30 hours per week. As the manager, you will be responsible for all aspects of front- and back-of-house operations, in line with the following requirements:
- Oversee day-to-day service delivery, ensuring a consistently high standard of food, beverage, and customer service.
- Implement and monitor standard operating procedures to maintain quality and hygiene.
- Recruit, train, roster, and supervise staff.
- Conduct performance reviews, coach staff, and manage disciplinary processes.
- Prepare and manage budgets, forecasts, and P&L reports.
- Monitor inventory, ordering, and supplier relationships to control costs.
- Ensure accurate payroll processing and compliance with the Employment Relations Act.
- Handle customer feedback and resolve complaints promptly.
- Work with marketing to drive promotions, social media engagement, and community events.
- Maintain a safe workplace under the Health and Safety at Work Act 2015.
- Conduct regular risk assessments and staff health & safety training.
- Requirements:
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Minimum 3 years’ relevant experience in hospitality industry or Tertiary qualification in Hospitality Management, Business, or relevant areas.
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Strong leadership and team-building skills.
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Excellent communication and interpersonal abilities.
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Sound financial acumen and experience with budget management.
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High level of literacy in Microsoft Office and POS systems.
- New Zealand citizen or resident preferred
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